Know Where to Go
To keep yourself and everyone around you safe, it’s best to call your doctor from home if you or a family member feels under the weather. Your physician can advise you on next steps to take to feel better. To stay on the safe side, follow these steps to get help for coronavirus symptoms:
Avoid Urgent Care or Your Physician’s Office
If you or someone you love has coronavirus symptoms like fever, dry coughing and difficulty breathing, please do not rush to your doctor or urgent care. To avoid the spread of coronavirus, you should avoid the emergency room at your local hospital except in cases of an emergency. The best first step is to call your primary care physician. They’ll help you understand your symptoms and advise on next steps. We know this guidance is different from what you’d normally do, but remember that during this time, it’s important to keep yourself safe and also avoid getting other people sick.
Call Your Doctor or Use Video Visits From Home
You can safely see your doctor during the coronavirus outbreak. An in-person visit may not be the safest choice during the outbreak (for you or anyone else in the doctor’s office) so call your doctor from home if you need medical care. To visit with a medical provider virtually from your smartphone or tablet, you can download the AdventHealth app to have a video visit. During this telemedicine appointment, you can video chat with a physician, explain your symptoms, get a diagnosis and even get a prescription that suits your needs.
Only Leave Home for Medical Care if Your Doctor Approves It
On your phone call or video visit with your doctor, they can tell you what to do to feel better, based on your symptoms. Your provider can tell you whether to visit their office for examination, go to an urgent care or go to an emergency department near you — just be sure to get their approval before you leave home unless it’s an emergency.
For more information about the coronavirus outbreak, including how to best protect yourself and your family, look through our FAQs, get the latest news and download the app for convenient video visits with your doctor from home, visit the AdventHealth Coronavirus Resource Hub at CoronavirusResourceHub.com.